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Internet speed help

Jackofalltrades

By Jackofalltrades,
in Huddle Lounge

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Jackofalltrades Community Regular

Jackofalltrades

Posted
Posted

Good afternoon fellas!

 

Quick question. We recently changed our internet from TWC to Windstream since we just moved from BFE to the metropolis of Kannapolis. So, for the sake of curiosity I went to speedtest.net to see how fast the connection was since we paid for the fastest option they offer.

 

I have the "Flash" version with speeds up to 12 mb, but when I went to the speed site it said I'm running 3.11 mbps download, .55 mbps upload and 602 ms ping.

 

Can anyone tell me what this means? My computer ignorant interpretation is that I'm wasting money, by not getting what I'm paying for.

 

Am I right?

 

Thanks for any help.

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Inimicus Mentor

Inimicus

Posted
Posted

Residential service will almost always be quoted as your download speed.  If you're paying for a 12mb service then your 3.11 number is woefully low.  The up number is going to suck when you try to upload pictures or try to play games but your deal may limit you to 1mb or 2mb upstream.  They do that because most people only want to pull the net to them and not serve content to others.

 

 

Id call them with the 3.11 number.

 

You should always be close to or exceed the 12mb down if that's what you're paying for.

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Zaximus Veteran

Zaximus

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I have never heard good things about Windstream but from the way op is talking this is probably his only choice?

 

People hate on TWC and a lot of that is warranted but I've had very few issues in the 7-8 years I've used them. and I'm downloading somewhere from 175-225gb a month (that I can calculate, this doesn't count netflix/streaming/gaming either).

 

 

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cookinwithgas Veteran

cookinwithgas

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Mr. Belding is correct.

 

I have ATT DSL and it's been working pretty great the past year or so but they had to replace some equipment downstream as well as clean up some iffy wiring at the house junction. I also have to restart the DSL modem occasionally so it reconnects and renegotiates the connection; seen it go from 300k to 5M after a modem restart.

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d-dave Veteran

d-dave

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Wow!  I'd call Windstream to get them to check out the connection. With any ISP there are a lot of moving parts so that could be the issue.  I will re-itterate what others have said, DSL = not too great.  My parents got suckered into one when they were bundling their telephone for a rental property they bought and it's really terrible when we stay there.  

 

The main problem will be that you are moving through a telephone system, which many parts weren't designed for high speed internet.  It's really that simple.  Sometimes, you can get a great connection when you in an updated area, but you can't beat the fiber of cable.  I hate TWC with a passion, but I'd never quit the internet.  It doesn't hurt that the splitter is in my front yard so I do get the best speed from it...

 

And regarding Kannapolis, it's a poor town with different priorities.  There is a lot of charm in parts of it, and others....well...yeah...  As far as how that effects your internet speeds, its going to depend on the telecom in charge.  TWC is expensive, but usually gives the best internet service by a mile.

 

But that's just my opinion.  I do not work in that industry, I'm just a geek.

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