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1 Sale A Day: is it legit?

Captroop

By Captroop,
in Huddle Lounge

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ladypanther Grand Master

ladypanther

Posted
Posted

Here are some unhappy customers:

http://www.consumeraffairs.com/online/1saleaday.html

Angryshoper123 of rochester, NY June 24, 2010

The Ipod/Iphone speakers I ordered on this website never came. My credit card was charged in full. Despite numerous attempt to contact 1saleaday.com I never received any replies. Now I have no choice but to report them to my credit card company. After reading other people's experiences I'm concerned that they will use my credit card information for unauthorized transfers. I will never order from 1salesaday again and I will strongly discourage anyone else from using this website.

Barbara of Reno, NV May 16, 2010

On 4/8/10 I placed an order for 4 flashlights. 3 weeks later I emailed the company as I had not received my merchandise. I received an email from their "Customer Service" department stating the items had shipped and I should receive them within 5-7 days. On 5/10/10 I still not received my order and I contacted the merchant again along with BBB and my credit card company. Once again the say the items have shipped.

I finally received the order on 5/15 almost 6 weeks after placing the order. In checking the priority shipping label on USPS website, the items were not shipped until 5/13. I will never place an order with this company again. Cheap, and not as in inexpensive, and poor customer service. The company immediately charged my credit card when I placed this order but took almost 6 weeks to fulfill it and only did so after I contacted BBB.

Nellie of Buffalo, NY May 1, 2010

March 2010 I ordered what was suppose to be a Toshiba portable hard drive, will it didn't work. I contacted 1 Sale A Day by email, they don't have a phone number, they have personal cell phones. They told me I had to get replacement from Toshiba. After approx 20 calls and emails to Toshiba and sending in picture of part and box, model number and s/n it was determined to be a counterfeit item. 1 Sale A Day stopped all communications with me. I contacted the BBB and my bank. After a lot of work I finally got the money put back on my master card. I had to pay out of my pocket to ship the part back to them. If something is to good to be true it is. Beware of 1 Sale A Day.

Brian of Cary, NC April 3, 2010

I have purchased from this website 5 or 6 times. Everything has been exactly as described and in good condition. My orders are usually delivered within 10 days to 2 weeks. Most of what they sell appears to be one or two generations older than the latest products, but brand new. Some items are advertised as refurbs, but I have not purchased them. Although there are several complaints on this website, I thought readers should know that at least for me, the site has been reputable. I have not ever had to call them, so I can't vouch for their service after the sale.

Kathleen of Buffalo, NY January 21, 2010

I ordered a touch free, cordless can opener. When it arrived, it was broken. My husband took it apart and found broken wires. He was able to fix it, but I will never order from them again. They may have great prices, but their products are junk.

Algis of Chicago, IL January 2, 2010

I ordered a USB Wireless Network Adapter for a coworker who does not have a credit card. The item arrived and appeared to be used, but worse than that it did not work. We even had our company's IT manager test it out but it still did not work. I emailed 1 Sale a Day's customer service department and never received a response.

After all this, I looked up 1 Sale a Day on the Better Business Burea's website and saw that they have a C+ rating. Regardless of the savings, my coworker cannot afford to buy from a traditional retailer and after two months has yet to purchase a similar item elsewhere.

Matt of Tallahassee, FL November 30, 2009

I have ordered lots of items from 1saleaday.com, and I've always been pleased with my purchases. I think everyone should understand what they are dealing with in these true daily deal sales sites. This web site does not inventory products. This is not a typical business. If you want a typical purchasing experience, go to a typical web store, and pay typical retail prices.

1saleaday.com works out a deal with a vendor, puts the sale up for 24 hours, and at the close of the sale THEN they place the purchase order for exactly how many products they sold. This allows them to sell products very cheap, because they don't have to inventory what they offer. The trade offs are: 1.You won't receive your products quickly. It has to be shipped to them before they can package it and ship it to you. Expect it to take between 1 and 3 weeks to get your product. 2. The web opperators at 1saleaday.com never actually see the product they are going to sell to you until a few days AFTER they sell it to you! That means, if their vendor screws them over, you may not get exactly what was shown on the site. I work in the .com industry (not for one of these sites) and i think this sales model is an excellent use of technology and communication to make sales and move products far below the average retail prices.

However, you must always remember that in choosing to take advantage of these drastic discounts, you incure a good deal of risk. Don't expect the same kind of service and security you get when shopping full price retail sites. Certainly, based on the other reviews on this site, it seems that 1saleaday.com could do a better job with customer service. But even after hearing these negative stories, i will continue to shop with them, realizing that I am running a risk, but accepting the risk in light of those amazing prices!

frank of louisville, OH November 20, 2009

we have purchased several items most were good. but the ones that we did not think were repersented properly, we could not find any way to return the items. There were a few items we did not receive and they did not give a notice that they were out of the product or not. Most complaint is lack of response to the customer

eric of south plainfield, NJ September 28, 2009

i ordered (3)three Apple iphone chargers about a month ago now with the total price of about 30. I still haven't got a response back to my email or my product. What should I do now? I want my money back

jason of jacksonville, FL September 1, 2009

I order Watch that states it had "Swiss Movement". I received the watch an noticed they second hand looked unstable and never landed on a marker it just lands between them. I opened the watch to find Japanese movement from the miyota co. Model GP50. They acted supprised in the first email i sent and questioeds whether I was sure it wasn't swiss. The next email i sent providing a picture, they never responded too.

I bought a knock off. And payed 65 bucks for it. I could probably pick this up in China town for 15.00

Read more: http://www.consumeraffairs.com/online/1saleaday.html#ixzz0ruTjQEXB

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