HELP! Screwed by Doubletree!

[Speed]

Doubletree upped my rate AFTER I had reservations. I think I can get reservations at another hotel further out (all close by are booked). I just don't want to walk 10 blocks after the game. Any suggestion? Any public or private transportation available after the game?

I will never stay at the Hilton family again. I have been staying with them for around 5 nights a year since I acquired my PSLs in '02.

[CosmoGirl]

Do you have your confirmation email? They shouldn't be able to do that.

[freebird4181]

at the Residence Inn Charlotte Uptown. Friday and Sunday are $200 per night and Saturday is $300. if interested call 704-661-3868, ask for blaine and tell him John gave you the #. i'm out of town or i would help you myself.... hope his helps.....

[cookinbrak]

Yeah, check your confirmation. Whatever rate is on there is the one they have to honor.

[Speed]

Do you have your confirmation email? They shouldn't be able to do that.

I made reservations for sat and sun way ahead of time. Now, when I try to cancel sun night they up the nightly rate $40. I tell you , I am through with them! Next time I will make a reseverations for each night. Next time will be with Holiday Inn or Westin. I will pay more to stay with someone that has not screwed me. I only have a few prequirments. Clean room, remote control that works, soap and shower and oh yea, NOT BEING SCREWED!

[Peppers90 NC]

One time i screwed at Double Tree

[Speed]

One time i screwed at Double Tree

I think I have too, not sure though. But that's a different kind of screwing.

[Kyle82]

I screwed @ the Marriott Downtown a couple of times

[Squirrel]

If you have a confirmation and the price is listed then they cant jack the price up.

[Speed]

If you have a confirmation and the price is listed then they cant jack the price up.

What if I cancel Sunday night on this confirmation?

Doubletree Hotel Charlotte-Gateway Village

895 W. Trade Street

Charlotte, NC

United States, 28202

Tel: 704-347-0070

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Confirmation Number: 831xxxx5

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Name: Steve XXXXX

HHonors® Number: 8417XXXXX07

Arrival Date: 10 Jan 2009

Departure Date: 12 Jan 2009

Check-in Time: 3:00 PM

Check-out Time: 12:00 PM

--------------------------------------------------------------------------------

Rate Information:

Rate per night: 119.00 USD

Total for Stay per Room:

Rate 238.00 USD

Taxes 36.30 USD

Total 274.30 USD

Total for Stay: 274.30 USD

Includes estimated taxes and service charges.

Tax & Service Charges:

• There is a 7.25% Per Room Per Night tax and a 6.00% Per Room Per Night secondary tax and a 2.00% Per Room Per Night tertiary tax.

Additional Charges:

• Self parking: 10.00/night

Rate Rules and Cancellation Policy:• Your reservation is guaranteed for late arrival.

• Should you need to cancel please contact us before 4PM on 10 Jan 2009 local property time to avoid cancellation penalties.

Room Information:

Rooms: 1

Clients: 2 Adults

Room Type: 2 DOUBLE BEDS NONSMOKING

Preferences: Two Beds; Away From Elevator; High Floor

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[Go To Girl]

I think if you make changes to your reservations, they can do that. It's usually in the fine print...which I didn't bother to look at - too long.

edit - just read the fine print - yep - they can do it and they notified that they can do it. Just don't change your departure date.

Any change to the arrival date, departure date or room type of this reservation is subject to the hotel's availability at the time the change is requested and may result in a possible rate change.

[CosmoGirl]

Any change to the arrival date, departure date or room type of this reservation is subject to the hotel's availability at the time the change is requested and may result in a possible rate change.

That's it right there. Your nightly rate may not actually be the $119 but one night more and one night less, so they spread it out to be the same amount per night. All hotels have that rule.

[Squirrel]

Your can try to cancel Sundays night room before you leave Sunday just do it before 4pm. It might work and you might not be charged for Sunday night. But with any special event they always boost the rates up.

[Gat]

Call the hotel direct and talk to a guest service rep. Tell her/him what you want and your rate and be sure to get a name. They can lock you in at the desk, just be nice to them. If the first one doesnt work, call back and speak with someone else till you get what you want.