Places with overly friendly customer service

[Davidson Deac II]

Got to admit I sometimes get annoyed when someone gives me a lot spiel in the mornings (good morning sir, welcome to xxx, it is our pleasure to serve you) when all I want is to get coffee.  I am not a morning person and sometimes the less conversation the better. 

[lola]

It never fails that the waiter or waitress will ALWAYS ask you how you are doing when you have your mouth full. Every freaking time.

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[SCP]

Here is the thing: Most folks think that I am "upselling" because I make commission . I can tell you that no Home Depot associate or department supervisor makes commission.

I try to let every customer know that I here to help and if they don't then I always end my conversation with, "Well if you need my help just let me know" and most are satisfied.

But my intentions are to strictly help the customer because, after all, it is the biggest complaint out of customers... No service and I try to avoid those responses.

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I was just bustin chops

[pantherclaw]

God do I hate that. I went shopping at the outlet mall this weekend. Would drive me nuts the second I walk in the door, I'm hit with a greeting. Not from a greeter. From the cashier next to the door who I didn't see, nor acknowledge. I wasn't ready for that. I had to look around and find her and nod. Then 10 feet later another greeter got me from behind the clearance rack. Dammit! Unless I make eye contact with you, don't say poo to me! It was like being ambushed by Charlie.

Then I didn't buy anything, and on the way out I got hit 3 times with, "Thanks for coming!" Now you're wishing me farewell for not buying anything? fugin leave me alone! I don't want any of your poo, nor will I ever!

What market research did they do that they found that customers like to be hounded with pleasantries every 30 seconds, and therefore that should be corporate policy?

it's more than customer service. It's also loss prevention. By everybody greeting everybody coming though the door, a thief is leas likely to take from the store as they feel they are being watxhed. Which they are. Kill them with kindness.

[Captroop]

it's more than customer service. It's also loss prevention. By everybody greeting everybody coming though the door, a thief is leas likely to take from the store as they feel they are being watxhed. Which they are. Kill them with kindness.

 

Well then all the more reason. If a store doesn't trust me then, they don't need my business. I honestly am never shopping at that particular store again.

 

[pantherclaw]

Well thence all the more reason. If a store doesn't trust me then, they don't need my business. I honestly am never shopping at that particular store again.

it's modern day retail.

Get use to it.

[PandaPancake]

it's modern day retail.

Get use to it.

Sorry, I can't hear you over the sound of the shopping I do online. Between Amazon and the local grocery store that delivers I never go anywhere

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